Support

How can we help?

We're here to help you get the most out of PawLife. If you have questions, found a bug, or want to suggest a feature, reach out to us.

Contact Us

Email: support@petdiet.uk

FAQ

How do I add a pet?

Tap the + button on the home screen and follow the onboarding steps to create a pet profile.

How does the AI work?

Our AI uses your pet's profile (breed, age, weight, health history) to give personalized nutrition and health advice. Free users get 3 AI requests per day.

How do I share pet care with my family?

Sign in with Apple ID, create a household in Settings > Family, and share the invite code with family members.

How do I cancel my subscription?

Go to Settings > Subscriptions on your iPhone, find PawLife, and tap Cancel. You'll keep Premium access until the end of the billing period.

Is the food safety database free?

Yes! The entire 500+ food database is completely free with no limits.